Privacy Policy

Effective Date: August 2, 2026

Efficient Cleaners ("we," "our," or "us") operates efficientcleans.com (the "Site") and provides residential and commercial cleaning services across Central Texas. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, request a quote, or interact with our advertising on platforms like Google and Facebook/Instagram.

By using our Site or submitting your information through our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you request a quote, book a service, or contact us:

• Contact Information: Name, phone number, email address, and service address
• Service Details: Type of cleaning requested, home size, preferred dates, and any special instructions
• Payment Information: Processed securely through third-party payment providers; we do not store full payment card details
• Automatically Collected Information: IP address, browser type, device information, and general browsing activity on our Site (via tools like Google Analytics and Meta Pixel)
• Advertising Interaction Data: If you submit a lead form through Facebook, Instagram, or Google Ads, we receive the contact information you provide through those forms

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and improve our cleaning services
• Respond to quote requests and customer inquiries
• Send appointment reminders, confirmations, and service updates
• Send promotional offers and marketing communications (only with your consent, where required)
• Improve our website, advertising, and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information with:

• Service providers who help us operate our business (e.g., scheduling software, payment processors)
• Advertising platforms (Google, Meta/Facebook) solely to measure ad performance and improve targeting — this is subject to those platforms' own privacy policies
• Legal authorities if required by law or to protect our rights, safety, or property

4. SMS & Phone Communications

If you provide your phone number, you consent to receive calls and text messages from Efficient Cleaners related to your quote, scheduling, and service updates. Message frequency may vary. Standard message and data rates may apply. You may opt out of text communications at any time by replying "STOP," and you may request removal from our contact list by calling us at (512) 998-2938 or emailing info@efficientcleans.com.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links & Services

Our Site and ads may link to third-party sites or use third-party tools (such as Meta and Google advertising platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Your Choices

You may:

• Request access to, correction of, or deletion of your personal information
• Opt out of marketing communications at any time
• Contact us with any privacy questions or concerns

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: